For Basic and Advanced plans, we offer the flexibility to add additional requests at an incremental cost. You’ll be notified in advance if you’re approaching your plan’s request limits.
Our Free plan is essentially a trial for GIAM, offering a limited feature set at no cost. For Basic or Advanced plans, please contact sales for potential trial options based on your needs.
No, GIAM is designed to be user-friendly. However, integration might require some technical setup, particularly for the Advanced plan, which our team can help facilitate.
Yes, you can upgrade or downgrade your plan to fit your business needs. Simply reach out to our support team or manage your subscription through the dashboard.
LBAC enforces permissions at the query level, ensuring that only authorized users or teams can access specific data.
Access rules are defined in the portal, where you have full control over who can query which data sources. You can customize the level of access and the granularity of enforcement to fit your security needs.
This approach provides fine-grained security without relying solely on broad role-based permissions, making it easier to tailor access based on actual user needs.
We never store any of your data. With the Advanced plan you're able to self host - so data never leaves your environment. Our team provides support and monitoring to ensure everything runs securely and smoothly.
Free: Access to community forums and knowledge base.
Basic: Email support with quick response times.
Advanced: priority support and a dedicated account manager.
GIAM intercepts requests to data sources - like: Prometheus; Thanos; Loki; or InfluxDB, and applies your configured access rules before forwarding them on.
You specify which teams can query which data source and under what conditions, giving you precise control over what metrics or logs each user sees.
